Our "New Normal" Office hours
The month of May is a reminder of gratitude for so much in our lives:
- The Pandemic is finally slowing down and with it an opportunity to get back to our lives. With that, we will share our phase one protocol for patient care with you below.
- Mother’s day is a reminder of our deep connection to our family both past and future. We have the good fortune to help so many mothers who come in for the “mommy makeover” and there is no greater pleasure to see moms who feel reconnected to their body and spirit.
- Nurses week is a culmination of appreciating all the hard work that front line nurses have done for us. In the spirit of Florence Nightingale whose birthday we celebrate this week, our very own family members Jayne Hoffman and Cassie Paskins took care of COVID patients in the adult ICU at Northwell hospital, and pediatric ICU at Children’s Hospital of Philadelphia, respectively. I also want to thank our incredible nurses, Annika Reilly, and Cynthia Panza who have continued to stay involved in patient care during the pandemic. On behalf of our team and all of our patients, we salute the nursing team and all mothers/nurses during the national nurses week.
- Memorial Day always serves as a reminder of the beginning of summer. This one will be memorable but maybe a good opportunity for a staycation which brings us full circle to improving our mind and body as we prepare for the lovely summer days and nights.
We are preparing for phase one of our opening of our offices in the New York Metropolitan area starting May 18th, 2020. As Chief of Plastic Surgery at New York Medical College and WMC Health System, I continue to get briefed about the status of the CoronaVirus outbreak and the COVID-19 in our region. I promise you that we will utilize our extensive medical and clinical knowledge to help keep you safe and protected once you can resume your daily activities. We have been seeing our post-operative patients on a weekly basis and have remained in touch with everyone else via virtual video consults. We are open each and every day by phone and virtual consultation. Please follow our protocol designed to assure your safety:
Our Phase One Protocol for Patient visits
- We know exactly how much you have been preparing for your visit and have modified our patient care guidelines to help keep you safe
- All patients have to have a scheduled appointment and no walk-ins are allowed
- Each patient is asked to stay in their car and text with our reception upon arrival
- Each patient will then be escorted by our team individually to our office
- No escorts or additional visitors are permitted to accompany patients into the building during their appointment
- We have spaced our appointments to allow for one patient visit at a time
- Please bring your own personal mask that you wear upon entering our facility
- We will be checking temperatures on all patients as they enter and anyone with a reading over 99.9 degrees may be asked to reschedule at least three weeks later as a precaution. If you have a cough, fever, or chills, or other signs of flu please call our office to discuss whether to reschedule.
- Our staff will also exercise universal precautions with a mask, eye protection and gloves in managing each patient
- We have allowed ample time to sterilize and each room and space
- We place instruments after each use into an autoclave (a high-pressure steam oven) to kill every known infectious organism, including coronavirus.
- We wash our hands thoroughly and apply an alcohol-based compound between each patient interaction and expect you to do the same
- We will provide you with a personalized touch while exercising a higher standard of infection-control, including removing all magazines, coffee dispensers, and other items that are difficult to disinfect from public access.
We very much look forward to welcoming you back in person. From all of us at Cosmoplastic Surgery, we give you love and light.
Kaveh Alizadeh , MD, MSc, FACS